معايير التعليم الإلكتروني

1.2 Technology

الوصف

Providing the necessary and resilient technical infrastructure that supports the online training and the number of the users within the institution.

المتطلبات

1- Providing system technical infrastructure specifications document.
2- Acknowledgment to provide a resilient technical infrastructure that support systems, the number of beneficiaries and all types of content without interruption

دليل الاسترشاد

الوصف

Achieving the privacy and protection of the beneficiaries' data, ensuring that it is stored, and that it is only viewed by specialists and those with authority, and not to publish and share it with any party or persons who are not entitled to access this data. Writing a privacy guarantee document and publishing it on the institution's official website is also required to ensure that all users know how to collect and store data and who has the authority to access this data.

المتطلبات

Publishing privacy and usage policies on the institution's official website and acknowledge to guarantee the users privacy.

الوصف

Providing a single sign-on (SSO) platform for beneficiaries to access all online learning systems, and ensure security and protection of the online training system and beneficiaries data.

المتطلبات

1-Providing a document contains login data (username, password) , and links for online training systems.
2- A report explaining the system protection mechanism and the techniques used to protect online training systems

الوصف

The use of systems to verify the identity of the beneficiary when accessing the learning management systems and online training systems. The identity of the beneficiary can be verified by allow access to the systems only by using the national ID number or through two steps authentication.

المتطلبات

Document explaining the identity verification mechanisms and systems.

دليل الاسترشاد

الوصف

Providing a learning management system, or training platform considering the following: 1- If synchronous training is offered, virtual classes that are technically linked to the learning management system/training platform should be provided. 2- Providing systems for exams if they are conducted electronically

المتطلبات

Learning Management System\Training Platform link.

دليل الاسترشاد

الوصف

Providing learning management systems and training systems that support computers (such as: Mac OS and Windows (with various browsers) such as: Google Chrome, Safari, and others), smartphones and tablets with different operating systems (IOS and Android systems) and different screen sizes.

المتطلبات

Acknowledgement to use eLearning systems that support various types of devices with different operating systems and are compatible with all devices' screens, including tablets and smartphones.

الوصف

Providing learning management systems and training systems that support computers (such as: Mac OS and Windows (with various browsers) such as: Google Chrome, Safari, and others), smartphones and tablets with different operating systems (IOS and Android systems) and different screen sizes.

المتطلبات

Acknowledgement to use eLearning systems that support various types of devices with different operating systems and are compatible with all devices' screens, including tablets and smartphones.

الوصف

Commitment to provide applications for all institution`s online training systems on smart phones application stores, the most important of which are (Apple Store) and (Google Play).

المتطلبات

1-Link to the application of approved systems on Apple Store
2- Link to the application of the approved systems on Google Play Store

الوصف

Providing alert service in the learning management systems to notify the trainee of the requirements on an ongoing basis to improve the continuity of training and to monitor the tasks and assignments in the course. This is mandatory for training programs that last for more than one month, and optional for the ones last less than one month.

المتطلبات

Providing alert service in the learning management systems to notify the trainee of the requirements for training programs that last for more than one month, and this is optional for the ones last less than one month.

دليل الاسترشاد

الوصف

Providing a search tool for the digital content in the learning management systems and training systems (such as: Cloud repository and digital libraries) to enable the trainee to search for digital content and get accurate results.

المتطلبات

Providing a search tool for the digital content in the system.

دليل الاسترشاد

الوصف

The institution’s commitment to consider trainees with disabilities, and its online training systems meet their needs.

المتطلبات

A document includes the login information (Username, Password) for LMS demo account.

1.3 Qualification and Support

الوصف

Providing training activities or awareness-raising online guidelines to prepare the trainees to deal with the techniques used in the online training mode and developing skills so that they utilize and have experience in dealing with it effectively

المتطلبات

The institution provides the trainees with supporting training activities (such as videos) or online guidelines for the technologies used in the online training environment.

دليل الاسترشاد

الوصف

Providing guidelines to help trainees and instructors in dealing with the eLearning and its various strategies and modes and developing their skills.

المتطلبات

Providing guidelines to help trainees and instructors in dealing with the eLearning various and modes (Synchronous and asynchronous).

الوصف

Providing clear instructions on the technical support team that provides assistance to the instructors and trainees in using online training systems, which provides support when technical problems that hinder the continuation of the training, and instructions on the multiple options for accessing the technical support team (phone numbers, instant reply services, machine answering services, emails, and other means of communication), and this shall be stated on the institution's official website.

المتطلبات

Providing technical support channels on the institution’s website homepage.

دليل الاسترشاد

الوصف

Ensuring that instructors and trainers receive technical and educational assistance related to the technologies, programs and applications used in the online training by the service provider or representative in the institution

المتطلبات

Acknowledgment to provide technical and educational assistance to instructors and trainees throughout the training program.

الوصف

Training and qualifying people with disabilities on eLearning systems to enable them to equitably access all services, get learning and training opportunities and provide them with the needed support.

المتطلبات

1-Training plan link
2- people with disabilities support policy link

الوصف

Providing training activities or awareness-raising online guidelines to prepare the trainees to deal with the techniques used in the online training mode and developing skills so that they utilize and have experience in dealing with it effectively

المتطلبات

The institution provides the trainees with supporting training activities (such as videos) or online guidelines for the technologies used in the online training environment.

دليل الاسترشاد

الوصف

Providing guidelines to help trainees and instructors in dealing with the eLearning and its various strategies and modes and developing their skills.

المتطلبات

Providing guidelines to help trainees and instructors in dealing with the eLearning various and modes (Synchronous and asynchronous).

الوصف

Providing clear instructions on the technical support team that provides assistance to the instructors and trainees in using online training systems, which provides support when technical problems that hinder the continuation of the training, and instructions on the multiple options for accessing the technical support team (phone numbers, instant reply services, machine answering services, emails, and other means of communication), and this shall be stated on the institution's official website.

المتطلبات

Providing technical support channels on the institution’s website homepage.

دليل الاسترشاد

الوصف

Ensuring that instructors and trainers receive technical and educational assistance related to the technologies, programs and applications used in the online training by the service provider or representative in the institution

المتطلبات

Acknowledgment to provide technical and educational assistance to instructors and trainees throughout the training program.