Higher Education

Leadership


Definition

There are clear governance structures with transparent roles and responsibilities designed to ensure long-term success and sustainability.


Practical examples

  • The institution has an organizational structure that supports online learning with executive level oversight.
  • Clear lines of authority and responsibility for online learning are defined for all stakeholders.

Definition

Regularly engages in strategic planning in order to reflect upon and improve organizational effectiveness.


Practical examples

  • All stakeholders involved in online education are represented in the strategic planning process.
  • The institution annually reviews the strategic plan to ensure its continued relevance and updates as appropriate.

Definition

Policies at each level (national, institutional, etc.) are understood and followed.


Practical examples

  • The institution monitors requirements to ensure compliance with national policies for online learning.
  • Institutional policies for online learning follow national guidelines and best practices.

Definition

Processes for online courses and programs are established and implemented.


Practical examples

  • Processes for the development of online courses and programs have been defined and clearly communicated to all stakeholders.
  • The effectiveness of processes for development of online courses and programs are regularly monitored for effectiveness and updated as needed.​​​​

Definition

Financial resources are planned for and expended using sound business practices to accomplish the mission and vision.


Practical examples

  • The institution has aligned resources to support the online strategic plan.
  • Appropriate personnel, equipment and technical resources are sufficient to support online learning.

Definition

Policies, processes, and resource allocations are reviewed and updated as needed on a regular schedule.


Practical examples

  • The institution has established guidelines that specify when and how all policies and processes will be reviewed and updated.
  • Resource allocations are reviewed at least annually to ensure that online learning is sufficiently supported.

Definition

Innovative practices relevant to leadership are discovered and implemented in alignment with mission, vision, and goals.


Practical examples

  • Individuals responsible for the oversight of online learning have been given the resources needed to engage in professional development to explore innovative practices.
  • The institution provides opportunities to pilot and implement innovative practices for online learning.

Curriculum Design & Planning


Definition

Instructional design methods that enable effective online instruction for both institutionally developed courses as well as licensed content are implemented. UDL is employed to promote equal and equitable learning.


Practical examples

  • Clear guidelines are provided for minimum course design requirements.
  • Accessible design is used to ensure that all required course materials can be reviewed using assistive technology.

Definition

The course incorporates instructional materials, activities, resources, and assessments that are aligned to learning objectives and standards.


Practical examples

  • It is clearly demonstrated how the course materials align with program standards.
  • Course development consistently follows and applies program (and as appropriate, institutional) standards.

Definition

Course syllabi are present for each course, are regularly updated for accuracy, and contain standard components relevant to the course and applicable policies.


Practical examples

  • At a minimum basic course information (textbook, required materials, and other resources) are included in the syllabus.
  • Set expectations for due dates (and times), classroom interactions, and assignment requirements.

Definition

The online course materials and content are accurate and current, inclusive and free from bias, and free from adult content and unnecessary advertisements.


Practical examples

  • A process is in place to review all courses on a regular basis.
  • All links are tested and reviewed against guidelines.

Definition

Innovative practices relevant to curriculum design and planning are discovered and implemented.


Practical examples

  • Online faculty regularly engage in activities that allow for exploration of innovative teaching practices.
  • Online learning leadership supports the implementation of proven innovative practices that align with the mission, vision and goals of online learning.

Online Teaching & Learning


Definition

The online instructor establishes relationships through timely and encouraging communication, using various formats.


Practical examples

  • The online instructor builds a relationship with the learner by including a welcome message (announcement, email, audio or video).
  • The online instructor builds connections with learners by including an introduction (biography, personal information, etc.) and encourages students to do the same.

Definition

The online instructor promotes learner success through interactions with learners and other stakeholders and by facilitating meaningful student engagement in learning activities.


Practical examples

  • Student engagement is encouraged through online course activities that require interaction with the course, their peers or the instructor.
  • The online instructor actively engages in discussion forums to encourage greater student engagement.

Definition

The online instructor creates expectations for appropriate interaction among learners, including establishing netiquette requirements, modeling implementation, and enforcing the requirements.


Practical examples

  • Course netiquette is established at the beginning of the course and communicated to all learners.
  • The online instructor regularly monitors student interactions for compliance to expectations and addresses issues as they occur.

Definition

Course outcomes are established in alignment with learning objectives and measured appropriately.


Practical examples

  • The online instructor regularly reviews the online course outcomes for alignment to learning objectives and updates as appropriate.
  • Course outcomes are reviewed as part of regular course updates to ensure continued relevance.

Definition

The online instructor facilitates interactions and collaborations to build a supportive online community that fosters active learning.


Practical examples

  • The online instructor provides activities that allow for learner interactions and collaborations.
  • The online instructor regularly reviews course activities to identify additional methods to incorporate learner interactions and collaborations.

Definition

The online instructor evaluates learner readiness and progress using formative and summative assessments and learner feedback throughout the course.


Practical examples

  • The online instructor regularly evaluates student progress and success in order to identify opportunities to improve the course.
  • Opportunities for learner feedback are provided throughout the course, including at the conclusion, and used to make changes as needed.

Definition

Resources are planned for and expended in alignment with meeting needs for effective online teaching and learning.


Practical examples

  • Appropriate resources are incorporated into the online course in order to support learner success.
  • Students are informed about resources that are needed for the online course and communication is provided regarding how to access.

Definition

Innovative practices relevant to online teaching and learning are discovered and implemented.


Practical examples

  • Online faculty regularly engage in activities that allow for exploration of innovative teaching practices.
  • Online learning leadership supports the implementation of proven innovative practices that align with the mission, vision and goals of online learning.

Assessment


Definition

The online instructor uses strategies to ensure learner academic integrity and the security of learner assessment data.


Practical examples

  • Tools and resources like proctoring services are incorporated into the online learning course to maintain the academic integrity.
  • The online instructor uses assessment techniques that can control the security of the data.

Definition

The online instructor employs pedagogy and content knowledge to develop and/or effectively implement assessments in ways that ensure the validity and reliability of the instruments and procedures.


Practical examples

  • The online instructor incorporates best practices in assessment design.
  • Assessments are designed and tested for reliability.

Definition

The online instructor chooses appropriate assessment tools, which permits all students the opportunity to demonstrate mastery of the content.


Practical examples

  • Course assessments are designed to appropriately assess content mastery.
  • The online instructor incorporates assessment tools that are appropriate for measuring mastery of the content.

Definition

The online instructor chooses appropriate and varied assessment types, allowing learners the opportunity to demonstrate mastery of the content.


Practical examples

  • The online instructor incorporates a variety of assessment tools in order to meet the learning needs of all students.
  • The online instructor uses appropriate assessment types for the content.

Definition

Innovative practices relevant to assessment are discovered and implemented.


Practical examples

  • The online instructor identifies and incorporates innovative assessment practices that are appropriate for the content.
  • Innovative practices are regularly researched to determine appropriateness for use.

Technology


Definition

There is a centralized technology infrastructure, including SSO capabilities, LMS, etc.


Practical examples

  • Technology within the educational institution is centralized to achieve a more efficient and effective learning experience.
  • A centralized system has been developed that incorporates online learning best practices.

Definition

Instructors and learners have access to internet services. Educational technology is reliable in access and function.


Practical examples

  • Budget support is sufficient to adequately support information technology staff.
  • Standards for system performance are established and monitored.

Definition

Compliance standards are met.


Practical examples

  • Industry standards are monitored and implemented to provide quality technology services.
  • Best practices for online learning information technology are considered and incorporated when appropriate.

Definition

Educational technology is available for face-to-face, blended, and fully-online courses.


Practical examples

  • Educational technology is selected based on appropriateness for the modality of the course.
  • The educational institution provides a sufficient budget to incorporate educational technologies that support the course modality.

Definition

The technology used is operable by instructors and learners and is sufficient for teaching and learning needs. Educational tools ensure learner privacy and maintain confidentiality of learner information in accordance with learner data laws.


Practical examples

  • Students have 24/7 access to all systems needed to complete coursework.
  • A contingency plan has been established for the continuance of data centers and support services.

Definition

Educational technology is available to all instructors and learners.


Practical examples

  • The technologies needed to support online learning are considered mission critical and resources are provided to ensure adequate coverage.
  • Metrics and benchmarking are used to ensure continued support and regular improvements.

Definition

Technology plans are developed and implemented in alignment with instructor and learner needs to fully participate in effective teaching and learning practices.


Practical examples

  • A technology plan has been fully developed based on the needs of all stakeholders.
  • Policies for faculty, staff and students are communicated and provide information regarding acceptable use of technology.

Definition

Innovative practices relevant to technology are discovered and implemented.


Practical examples

  • The institution regularly reviews technological innovations and provides opportunities to test and implement.
  • Appropriate funding is provided to allow for review of technological advancements.

Student Support


Definition

Learners are provided with an orientation to online learning technologies and successful online learning practices.


Practical examples

  •  An orientation to online learning is available and provides information on how to navigate an online course, how to access important information, and how to be successful in the online environment.
  • All students new to online are expected to complete an orientation.

Definition

Learners are provided with academic services and academic advising to address learners’ academic and developmental needs.


Practical examples

  • Resources needed to be successful as an online student are available in different ways to accommodate student needs.
  • Students are provided with appropriate information on how to get assistance for academic and developmental needs.

Definition

Learners are provided with accessibility support services that comply with special education policies and procedures.


Practical examples

  • Communications to students are provided in different formats to be accessible to all students.
  • Resources are provided to support the different learning needs of students.

Definition

Support services are in alignment with appropriate compliance standards.


Practical examples

  • Students are provided with access to all support services (e.g., counseling, library, registration, etc.) as required by local or national entities.
  • Policies are student focused and not dependent on student location.

Definition

Innovative practices relevant to student support are discovered and implemented.


Practical examples

  • The institution provides resources that allow faculty and staff to engage in ongoing professional development to encourage innovation in student support.
  • The institution encourages the exploration and implementation of innovative student support practices.

Training & Support


Definition

Instructors are provided with timely and effective technical support.


Practical examples

  • Comprehensive technical support and training are available to all faculty on an ongoing basis.
  • Faculty are provided with support through a variety of strategies (e.g., mentoring, support materials, etc.).

Definition

Instructors are provided with a variety of professional development opportunities, aligned to appropriate standards.


Practical examples

  • A variety of up-to-date workshops on online learning best practices are available on an ongoing basis.
  • Faculty are provided with access to learn in a variety of ways (e.g., discussions, web-based resources, checklists, videos, etc.).

Definition

Instructors are provided with an orientation opportunity to establish relationships and expectations with students and parents.


Practical examples

  • All faculty new to online learning are provided with an orientation to the technology and teaching best practices.
  • An orientation to new technologies is provided as appropriate.

Definition

Instructors are provided with and encouraged to participate in mentoring programs.


Practical examples

  • Experienced online instructors are encouraged to provide informal support to new online instructors.
  • A formal program is established to provide ongoing support to newer online instructors.

Definition

Innovative practices relevant to training and support are discovered and implemented.


Practical examples

  • The institution provides needed resources to explore innovative strategies for faculty support.
  • Faculty regularly engage in activities (e.g., conferences, research, etc.) that provide opportunities to learn about innovative practices.

Evaluation & Continuous Improvement


Definition

Ongoing internal evaluations are conducted to determine success and plan for continuous improvement by measuring learner achievement and satisfaction based on valid and reliable assessment techniques.


Practical examples

  • The institution regularly conducts student satisfaction surveys that are reviewed by online learnings stakeholders to identify opportunities for improvement.
  • Learner achievement in online courses and programs is reviewed regularly to identify needed changes.

Definition

Ongoing internal evaluations are conducted to determine success and plan for continuous improvement by measuring faculty satisfaction based on valid and reliable assessment techniques.


Practical examples

  • The institution regularly conducts faculty satisfaction surveys that are reviewed by online learnings stakeholders to identify opportunities for improvement.
  • At least annually, the institution engages in planning that incorporates feedback provided on faculty satisfaction surveys.

Definition

Ongoing internal evaluations are conducted to determine success and plan for continuous improvement by measuring staff satisfaction based on valid and reliable assessment techniques.


Practical examples

  • The institution regularly conducts staff satisfaction surveys that are reviewed by online learnings stakeholders to identify opportunities for improvement.
  • At least annually, the institution engages in planning that incorporates feedback provided on staff satisfaction surveys.

Definition

Ongoing internal evaluations are conducted using valid and reliable measures to evaluate learner success and to drive instructional and management decision-making.


Practical examples

  • A process for reviewing and evaluating courses is implemented to ensure quality, consistency with the curriculum, currency, and advancement of student learning outcomes.
  • Periodic external evaluations are conducted by highly qualified parties with a demonstrated ability to deliver an objective and comprehensive evaluation of internal processes and results.

Definition

Innovative practices relevant to evaluation and continuous improvement are discovered and implemented.


Practical examples

  • Online programs are regularly reviewed to identify opportunities to improve with innovative practices.
  • The institution provides opportunities to pilot innovative practices in order to improve online learning.

K-12

Leadership


Definition

There are clear governance structures with transparent roles and responsibilities designed to ensure long-term success and sustainability.


Practical examples

  • The educational institution has an organizational structure that supports online learning with executive level oversight.
  • Clear lines of authority and responsibility for online learning are defined for all stakeholders.

Definition

Regularly engages in strategic planning in order to reflect upon and improve organizational effectiveness.


Practical examples

  • All stakeholders involved in online education are represented in the strategic planning process.
  • The educational institution annually reviews the strategic plan to ensure its continued relevance and updates as appropriate.

Definition

Policies at each level (national, institutional, etc.) are understood and followed.


Practical examples

  • The educational institution monitors requirements to ensure compliance with national policies for online learning.
  • School policies for online learning follow national guidelines and best practices.

Definition

Processes for online courses and programs are established and implemented.


Practical examples

  • Processes for the development of online courses and programs have been defined and clearly communicated to all stakeholders.
  • The effectiveness of processes for development of online courses and programs are regularly monitored for effectiveness and updated as needed.

Definition

Financial resources are planned for and expended using sound business practices to accomplish the mission and vision.


Practical examples

  • The institution has aligned resources to support the online strategic plan.
  • Appropriate equipment and technical resources are sufficient to support online learning.

Definition

There are appropriate levels of qualified, well-trained, and supported staff who have the resources needed to achieve the online learning goals.


Practical examples

  • Appropriate human resources are maintained to adequately staff the online learning initiative.
  • Staff that support online learning have access to professional development to maintain their skills.

Definition

Innovative practices relevant to leadership are discovered and implemented in alignment with mission, vision, and goals.


Practical examples

  • Individuals responsible for the oversight of online learning have been given the resources needed to engage in professional development to explore innovative practices.
  • The educational institution provides opportunities to pilot and implement innovative practices for online learning.

Curriculum Design & Planning


Definition

Instructional design methods that enable effective online instruction for both institutionally developed courses as wellas licensed content are implemented. UDL is employed to promote equal and equitable learning.


Practical examples

  • Clear guidelines are provided for minimum course design requirements.
  • Accessible design is used to ensure that all required course materials can be reviewed using assistive technology.

Definition

Learning objectives are measurable and clearly state what the learner will be able to demonstrate as a result of successfully completing the course.


Practical examples

  • It is clearly demonstrated how the learning objectives are met through the course activities.
  • Assessments are linked back to the learning objectives.

Definition

The course incorporates instructional materials, activities, resources, and assessments that are aligned to learning objectives and standards.


Practical examples

  • It is clearly demonstrated how the course materials align with program standards.
  • Course development consistently follows and applies program and school standards.

Definition

The online course materials and content are accurate and current, inclusive and free from bias, and free from adult content and unnecessary advertisements.


Practical examples

  • A process is in place to review all courses on a regular basis.
  • All links are tested and reviewed against guidelines.

Definition

Innovative practices relevant to curriculum design and planning are discovered and implemented.


Practical examples

  • Online teachers regularly engage in activities that allow for exploration of innovative teaching practices.
  • School, or regional, leadership support the implementation of proven innovative practices that align with the mission, vision and goals of online learning.

Online Teaching & Learning


Definition

The online teacher establishes relationships through timely and encouraging communication, using various formats.


Practical examples

 

  • The online teacher builds a relationship with the learner by including a welcome message (announcement, email, audio or video).
  • The online teacher builds connections with learners by including an introduction (biography, personal information, etc.) and encourages students to do the same.

Definition

The online teacher promotes learner success through interactions with learners and other stakeholders and by facilitating meaningful student engagement in learning activities.


Practical examples

  • Student engagement is encouraged through online course activities that require interaction with the course, their peers or the teacher.
  • The online teacher actively engages in discussion forums to encourage greater student engagement.

Definition

The online teacher creates expectations for appropriate interaction among learners, including establishing netiquette requirements, modeling implementation, and enforcing the requirements.


Practical examples

  • Course netiquette is established at the beginning of the course and communicated to all learners.
  • The online teacher regularly monitors student interactions for compliance to expectations and addresses issues as they occur.

Definition

Course outcomes are established in alignment with learning objectives and measured appropriately.


Practical examples

  • The online teacher regularly reviews the online course outcomes for alignment to learning objectives and updates as appropriate.
  • Course outcomes are reviewed as part of regular course updates to ensure continued relevance.

Definition

The online teacher facilitates interactions and collaborations to build a supportive online community that fosters active learning.


Practical examples

  • The online teacher incorporates activities that allow for learner interactions and collaborations.
  • The online teacher regularly reviews course activities to identify additional methods to incorporate learner interactions and collaborations.

Definition

The online teacher evaluates learner readiness and progress using formative and summative assessments and learner feedback throughout the course.


Practical examples

  • The online teacher regularly evaluates student progress and success in order to identify opportunities to improve the course.
  • Opportunities for learner feedback are provided throughout the course, including at the conclusion, and used to make changes as needed.

Definition

Innovative practices relevant to online teaching and learning are discovered and implemented.


Practical examples

  • Online teachers regularly engage in activities that allow for exploration of innovative teaching practices.
  • Online learning leadership supports the implementation of proven innovative practices that align with the mission, vision and goals of online learning.

Assessment


Definition

The online teacher uses strategies to ensure learner academic integrity and the security of learner assessment data.


Practical examples

  • Tools and resources like proctoring services are incorporated into the online learning course to maintain the academic integrity.
  • The online teacher uses assessment techniques that can control the security of the data.

Definition

The online teacher employs pedagogy and content knowledge to develop and/or effectively implement assessments in ways that ensure the validity and reliability of the instruments and procedures.


Practical examples

  • The online teacher incorporates best practices in assessment design.
  • Assessments are designed and tested for reliability.

Definition

The online teacher chooses appropriate assessment tools, which permits all students the opportunity to demonstrate mastery of the content.


Practical examples

  • Course assessments are designed to appropriately assess content mastery.
  • The online teacher incorporates assessment tools that are appropriate for measuring mastery of the content.

Definition

Innovative practices relevant to assessment are discovered and implemented.


Practical examples

  • The online teacher identifies and incorporates innovative assessment practices that are appropriate for the content.
  • Innovative practices are regularly researched to determine appropriateness for use.

Technology


Definition

There is a centralized technology infrastructure, including SSO capabilities, LMS, etc.


Practical examples

  • Technology within the school, or region, is centralized to achieve a more efficient and effective learning experience.
  • A centralized system has been developed that incorporates online learning best practices.

Definition

The technology used is operable by teachers and learners and is sufficient for teaching and learning needs.


Practical examples

  • Students have 24/7 access to all systems needed to complete coursework.
  • A contingency plan has been established for the continuance of data centers and support services.

Definition

Educational technology is available for face-to-face, blended, and fully-online courses.


Practical examples

  • Educational technology is selected based on appropriateness for the modality of the course.
  • The educational institution provides a sufficient budget to incorporate educational technologies that support the course modality.

Definition

Educational tools ensure learner privacy and maintain confidentiality of learner information in accordance with learner data laws.


Practical examples

  • Selection of educational technologies takes into consideration how student data will be used and protected.
  • Students (or parents) are advised about the use of student data by educational tools.

Definition

Compliance standards are met.


Practical examples

  • Industry standards are monitored and implemented to provide quality technology services.
  • Best practices for online learning information technology are considered and incorporated when appropriate.

Definition

Teachers and learners have access to internet services.


Practical examples

  • Budget support is sufficient to adequately support information technology staff.
  • The region provides internet accessibility solutions to ensure all students are able to access content.

Definition

Educational technology is reliable in access and function.


Practical examples

  • Standards for system performance are established and monitored.
  • A plan is in place to make sure that downtime is reduced for educational technologies, especially during a crisis.

Definition

Educational technology is available to all teachers and learners.


Practical examples

  • The technologies needed to support online learning are considered mission critical and resources are provided to ensure adequate coverage.
  • Metrics and benchmarking are used to ensure continued support and regular improvements.

Definition

Innovative practices relevant to technology are discovered and implemented.


Practical examples

  • The institution regularly reviews technological innovations and provides opportunities to test and implement.
  • Appropriate funding is provided to allow for review of technological advancements.

Student Support


Definition

Learners are provided with an orientation to online learning technologies and successful online learning practices.


Practical examples

  • An orientation to online learning is available and provides information on how to navigate an online course, how to access important information, and how to be successful in the online environment.
  • All students new to online are expected to complete an orientation.

Definition

Learners are provided with academic services and academic advising to address learners’ academic and developmental needs.


Practical examples

  • Resources needed to be successful as an online student are available in different ways to accommodate student needs.
  • Students are provided with appropriate information on how to get assistance for academic and developmental needs.

Definition

Learners are provided with accessibility support services that comply with special education policies and procedures.


Practical examples

  • Communications to students are provided in different formats to be accessible to all students.
  • Resources are provided to support the different learning needs of students.

Definition

Support services are in alignment with appropriate compliance standards.


Practical examples

  • Students are provided with access to all support services (e.g., counseling, library, registration, etc.) as required by local, regional, or national entities.
  • Policies are student focused and not dependent on student location.

Definition

Learners are provided with social-emotional support services as appropriate to address their needs.


Practical examples

  • The school, or region, provides appropriate resources to support the social-emotional needs of students in an online environment.
  • The school, or region, has a plan in place to support the additional social-emotional needs of students during a crisis.

Definition

Innovative practices relevant to student support are discovered and implemented.


Practical examples

  • The institution provides resources that allow teachers and staff to engage in ongoing professional development to encourage innovation in student support.
  • The institution encourages the exploration and implementation of innovative student support practices.

Training & Support


Definition

Teachers are provided with timely and effective technical support.


Practical examples

  • Comprehensive technical support and training are available to all teachers on an ongoing basis.
  • Teachers are provided with support through a variety of strategies (e.g., mentoring, support materials, etc.).

Definition

Teachers are provided with a variety of professional development opportunities, aligned to appropriate standards.


Practical examples

  • A variety of up-to-date workshops on online learning best practices are available on an ongoing basis.
  • Teachers are provided with access to learn in a variety of ways (e.g., discussions, web-based resources, checklists, videos, etc.)

Definition

Teachers are provided with an orientation opportunity to establish relationships and expectations with students and parents.


Practical examples

  • All teachers new to online learning are provided with an orientation to the technology and teaching best practices.
  • An orientation to new technologies is provided as appropriate.

Definition

Teachers are provided with and encouraged to participate in mentoring programs.


Practical examples

  • Experienced online teachers are encouraged to provide informal support to new online teachers.
  • A formal program is established to provide ongoing support to newer online teachers.

Definition

Innovative practices relevant to training and support are discovered and implemented.


Practical examples

  • The institution provides needed resources to explore innovative strategies for faculty support.
  • Faculty regularly engage in activities (e.g., conferences, research, etc.) that provide opportunities to learn about innovative practices.

Evaluation & Continuous Improvement


Definition

Ongoing internal evaluations are conducted to determine success and plan for continuous improvement by measuring learner achievement and satisfaction based on valid and reliable assessment techniques.


Practical examples

  • The institution regularly conducts student satisfaction surveys that are reviewed by online learnings stakeholders to identify opportunities for improvement.
  • Learner achievement in online courses and programs is reviewed regularly to identify needed changes.

Definition

Ongoing internal evaluations are conducted to determine success and plan for continuous improvement by measuring teacher satisfaction based on valid and reliable assessment techniques.


Practical examples

  • The institution regularly conducts teacher satisfaction surveys that are reviewed by online learnings stakeholders to identify opportunities for improvement.
  • At least annually, the institution engages in planning that incorporates feedback provided on teacher satisfaction surveys.

Definition

Ongoing internal evaluations are conducted to determine success and plan for continuous improvement by measuring staff satisfaction based on valid and reliable assessment techniques.


Practical examples

  • The institution regularly conducts staff satisfaction surveys that are reviewed by online learnings stakeholders to identify opportunities for improvement.
  • At least annually, the institution engages in planning that incorporates feedback provided on staff satisfaction surveys.

Definition

Ongoing internal evaluations are conducted using valid and reliable measures to evaluate learner success and to drive instructional and management decision-making.


Practical examples

  • A process for reviewing and evaluating courses is implemented to ensure quality, consistency with the curriculum, currency, and advancement of student learning outcomes.
  • Periodic external evaluations are conducted by highly qualified parties with a demonstrated ability to deliver an objective and comprehensive evaluation of internal processes and results.

Definition

Innovative practices relevant to evaluation and continuous improvement are discovered and implemented.


Practical examples

  • Online programs are regularly reviewed to identify opportunities to improve with innovative practices.
  • The institution provides opportunities to pilot innovative practices in order to improve online learning.